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FREQUENTLY ASKED
QUESTIONS
HEALTH
Everyone’s body is different, thus individual results will vary. We recommend allowing Wejoy Balance at least 30 days to fully get to work.
For optimal results, we advise taking the recommended serving of 2 capsules on a daily basis after breakfast.
No. Wejoy Balance is 100% free of sugar, artificial sweeteners, flavors, colors, preservatives, gluten, dairy, and soy. If you have any concerns, please consult with your doctor.
We stand by all of our products. We have an unconditional, 90-day money-back guarantee.
If you are not completely satisfied with your order, send it back and we will give you a 100% refund. No hassle, no hard feelings - that's our promise to you.
It is recommended to follow the directions as stated on the supplement label. If you would like to take more than what is recommended, we suggest you consult with your doctor or healthcare professional.
No. It is 100% caffeine-free and stimulant-free.
Due to the fact that everyone's pregnancy and breastfeeding journey is different, we recommend speaking with your trusted health care professional before adding anything new to your diet.
Wejoy Balance is a dietary supplement and not a drug. Therefore, no prescription is required. Wejoy Balance is safe to take, and it doesn’t interfere with other vitamins or supplements.
Consult with your doctor before taking Wejoy Balance, if you have a medical condition, are taking medication, or if you’ve had a hysterectomy and/or oophorectomy.
It is essential that you speak with your healthcare professional if you have specific medical concerns or are undergoing cancer treatment before taking any dietary supplement.
However, there have been no major side effects attributed to taking the ingredients in Wejoy Balance.
ORDER
The majority of our customers enjoy taking advantage of the discounted 3-bottle option.
For those who wish to share Wejoy Balance with their mothers or sisters, we recommend investing in our even lower discounted 6-bottle option.
Though delivery times vary by location, most orders arrive in 7-10 business days.
However, please note that all shipping is busier than usual this year.
With the closing of many brick-and-mortar stores, people are shopping online more than ever. This is causing a worldwide slowdown in deliveries.
Absolutely not! Rest assured this is a one-time payment only. This is not an auto-ship program of any kind. There are no hidden charges or subscription fees whatsoever.
Wejoy Balance is not sold in any retail stores. We are an ecommerce business, and our products are only available online on our website.
If you’re concerned about buying supplements online, read on...
First, we have a “Feel the difference, or it’s free” refund policy: we stand by our products 100%! If you are not completely satisfied with your order, we will give you a full refund minus shipping.
Second, we are completely transparent on how we create Wejoy Balance by listing everything you need to know on our website.
So you can be sure that what you see is what you get.
At Wejoy Balance, we make it easy with our 90-Day Money-Back Guarantee, which covers both open and unopened bottles.
If you’re not 100% satisfied with your product, simply write us at contact@wejoyhealth.com within 90 days of purchase, and add “Refund Request” to the subject line. In your email, please include 1) a brief explanation of why you’re unhappy, and 2) your order #. You’ll get your money back within a few days.
To be eligible for a refund, your purchase must be made directly from Wejoyhealth.com
If you have purchased Wejoy Balance from another website or a retail location, please contact them directly for order related issues.
Currently, we only ship to the USA & Canada. We have plans to ship internationally in the future, so sign up to our mailing list to receive the latest updates!
For order in US, we offer free shipping for 3 bottles or more orders.
For Canada, the shipping cost depends on the weight of your order and the updated shipping fee will be shown at checkout.
We currently accept all of the main credit cards - Visa, MasterCard, and Amex. We also accept PayPal.
Kindly reach out to us at contact@wejoyhealth.com with the email subject "Re: Purchased Wrongly" and our customer service rep will expedite your refund within 24-48 hours.
Please refrain from disputing charges with your bank as it might delay the refund process by up to 30 days.
Our website uses a 256-bit secure shopping cart where 100% of your data is encrypted, safe and secure. Your information is encrypted by McAfee Secure and TRUSTe Certified Privacy. This is the same data security standard used by most banks, government and military organisations.
We currently do not accept phone orders as the order process requires you to key in your personal payment information. Our website is secured by encryption, which protects your data while processing your order and is much safer than passing your details through the phone.
PRODUCT
Each bottle of Wejoy Balance contains 60 capsules, which equals 30 servings per bottle. That means each bottle of Wejoy Balance will last 30 days if taken on a consistent, daily basis.
Most solutions in the market are aiming at regulating the estrogen levels in the body while neglecting the cortisol levels. Wejoy Balance helps to optimize both estrogen and cortisol levels with the scientifically-formulated Bi-Genic Balance.
Yes, Wejoy Balance is 100% natural, safe and effective.
Every capsule of Wejoy Balance is manufactured here in the USA in our state of the art FDA approved and GMP (good manufacturing practices) certified facility under the most sterile, strict and precise standards. As always, if you have a medical condition, it's recommended to consult with your doctor.
Wejoy Balance helps to manage weight gain during menopause when taken as recommended for 90 days as it reduces inflammation and unhealthy cravings caused by stress.
It is recommended that Wejoy Balance be taken in combination with enjoying a healthy diet and exercise.
Using the highest quality ingredients is our top priority. Our team invests time and effort to source the best ingredients for Wejoy Balance from around the world.
We are proud to say that Wejoy Balance is manufactured in a GMP-certified, FDA-registered factory located in USA Newnan, Georgia, where it goes through a rigorous quality check.
Our Quality Assurance department assures product integrity, purity and accuracy of contents up to its expiration date. We do not guarantee potency and quality after the expiration date has passed.
Yes! Wejoy Balance goes through rigorous checks in order to meet our quality standards before they are shipped out.
Here's a breakdown of our quality check process.
Pre-production quality checks: - The content in Wejoy Balance is tested to ensure ingredient levels meet standards. - All capsules are weighed to ensure uniformity in amount.
Post-production quality checks: - Quality Control team reviews the safety seals, capsule count, label readability to ensure Wejoy Balance is safe for consumption. - Completed bottles are also tested to double-confirm its purity & ingredient amount so you can be assured that you are taking a reliably high-quality supplement.
This means each bottle contains only what is needed while adhering to US standards and compliance requirements.
Please store Wejoy Balance at room temperature. Do not expose it to excessive heat, humidity or direct sunlight.
Cannot find the answers you are looking for?
Send us an email to contact@wejoyhealth.com
