Refund & return policy
We strongly believe in our products and want every customer to leave satisfied, so if something’s not exactly right for you, we've got you covered.
Simply email our support team at firstname.lastname@example.org and we’ll provide you with return instructions.
You may return your products within the following period upon delivery to receive a full refund.
One-time purchases come with a 90 day money back guarantee
Subscribe & Save purchases come with a 30-day money back guarantee
Refunds do not include shipping and handling fees, and you are responsible for the cost of returning the product to us.
Once we receive the returned goods, we will process a full refund within 2 ~ 4 working days. Note that bottles returned must not be damaged.
We recommend using insured mail or trackable shipping service to ensure your package is received by us, as we are not responsible for returns that never arrive at our facility.
Refunds Not Reflected?
Kindly note that your bank or credit card company may take up to 21 business days to show the refund in your bank statement.
If your refund does not show in your bank statement after 21 business days, please contact us for assistance.